CIA

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2018: CIA’s for the Year

Congratulations to all of our 2018 CIA’s! USB is so appreciative to the ongoing service you provide our customers and your co-workers. Thank you for all do! January: Rasha Lynch…Read More »

December CIA: “Caught in the Act”

Congratulations to Lisa Moore! Our C.I.A for December is Lisa, she was “Caught in the Act of Going Above and Beyond by providing exceptional customer service, having a kind heart, a…Read More »

November CIA: “Caught in the Act”

JoAnn Hubbard, Teller at USB, was selected as November’s CIA of Going Above & Beyond. JoAnn Hubbard was our recent C.I.A. (Caught in the Act of Going Above and Beyond)…Read More »

October CIA: “Caught in the Act”

Darren Shrum, Courier at USB, was selected as October’s CIA of Going Above & Beyond. Please join us in congratulating Darren Shrum. He was nominated for taking care of a “special”…Read More »

September CIA: “Caught in the Act”

Donna Blaylock, Cashier for USB, was selected as September’s CIA of Going Above & Beyond. She was nominated for her diligence in answering questions and leading meetings with internal and…Read More »

August ​CIA:​ ​“Caught​ ​in​ ​the​ ​Act”

Kristy Johnson, Card Services Specialist was nominated as the CIA for Going Above and Beyond for August.   She was nominated for taking the initiative to ensure our staff is…Read More »

July ​CIA:​ ​“Caught​ ​in​ ​the​ ​Act”

Juanita Montejos, Teller at the Main branch in Hopkinsville was selected as the July CIA of Going Above and Beyond. We received a call from a customer to brag about…Read More »

June ​CIA:​ ​“Caught​ ​in​ ​the​ ​Act”

We celebrated Christopher Brandon who was nominated for the Caught in the Act (CIA) award for the month of June. His peers said that he always comes in early when…Read More »

May ​CIA:​ ​“Caught​ ​in​ ​the​ ​Act”

We celebrated Amy Peters, Electronic Banking Specialist this month as the employee who was Caught In the Act of Going Above & Beyond. Amy was nominated by her peers for…Read More »

April ​CIA:​ ​“Caught​ ​in​ ​the​ ​Act”

Our CIA of Going Above and Beyond for April is Joyce McCord Assistant Compliance Officer   She was nominated for helping outside of her duties to ensure that customers were…Read More »

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