January CIA: “Caught in the Act”

Congratulations to Whitley Grace!

Whitley Grace, Pembroke Branch Manager and Lender was recognized as our first recipient of the CIA award in 2021.

January’s CIA recipient is always willing to jump in and help anyone at the branch. She is known to go above and beyond often. This particular time it was to provide transportation to a customer. She knew the customer would have a long wait to be picked up and she offered to assist.

We are so proud of Whitley’s dedication to serve the customers of USB and the members in the community.

Making the presentation is Randy Coombs (left), Market President for Christian County, and Billy Bingham (right), President and CEO.

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