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Coronavirus Update

  Covid-19 Updates May 13, 2020 USB is following Governor Beshear’s approach to Healthy at Work plan. Please ensure to follow guidelines at each branch when you enter the lobbies. You…Read More »


Contact Us – For Complaints

For questions/concerns regarding your personal accounts please call us directly: (270) 885-0056.

Please note, all complaints will be kept strictly confidential. We appreciate your feedback.

Important Online Security Information

Do NOT use this form for inquiries about your personal accounts.  Do NOT include any personal non-public information in messages to this address, such as account numbers or social security numbers.  To send us inquiries about your personal accounts, please use the secure messaging system inside Internet Banking.

United Southern Bank wants to insure the online protection of your personal and account information.  We will not ask you to submit personal or account information via e-mail.  For your protection, any e-mail sent from United Southern Bank (including customer service e-mails or e-mail alerts) will require you to log in to our secure website at before entering any personal information.

If you ever receive an e-mail appearing to be from United Southern Bank that asks for personal information such as your account number or Social Security number, do not respond to the e-mail.  Notify us immediately at (270) 885-0056.