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CIA: “Caught in the Act”

of going Above and Beyond

United Southern Bank has started recognizing employees who are Caught in the Act “CIA” of going Above and Beyond their normal duties. It is our pleasure to share with you our february recipient of 2017 CIA Award, Joshua Fidler.

Joshua is our IT Officer at the Main branch of USB. Josh was nominating for helping a coworker learn shortcuts in Excel to be more efficient in her role and save time. His nomination reads: “I kept hearing him talk to someone over the phone for a long time regarding how to do some complex things in Excel. I was getting a headache knowing it had to do with Excel. He spent close to an hour walking his fellow co-worker through creating a sheet that will help her in her job tremendously. Even though it took a long time, he was patient with her explaining step by step over the phone.  He not only gave instructions, he also gave the reasoning in doing it that way and the benefits. It’s wonderful that he went out of his way to help one of us, with a project that can make his co-worker’s role so much easier.”

Please join everyone at United Southern Bank in congratulating Joshua for being caught in the act of doing good!

We appreciate our helpful and compassionate employees here at United Southern Bank. Come visit your favorite USB employees at any of our convenient branches throughout western KY. As always, you can also contact us at (270) 885-0056 or (888) 872-0015 (Toll-free) or visit USB 24-7 online.


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