CIA: “Caught in the Act”
of going Above and Beyond
United Southern Bank has started recognizing employees who are Caught in the Act “CIA” of going Above and Beyond their normal duties. It is our pleasure to share with you our first recipient of 2017 CIA Award, Whitley Grace.
Whitley Grace is a Head Teller/Loan Officer at the USB Pembroke branch. She was nominated for being compassionate towards a young customer who needed someone to speak with and Whitley made the customer feel as if nothing mattered at that moment but him. She offered a listening ear, a caring heart and advice. In the nomination it states, “Whitley is so patient and sweet, she works hard in all of her roles and everything she does. She doesn’t complain and is very helpful towards others”.
Please join everyone at United Southern Bank in congratulating Whitley!
We appreciate our helpful and compassionate employees here at United Southern Bank. Come visit your favorite Head Teller/Loan Officer at the Pembroke branch in Pembroke, KY. As always, you can also contact us at (270) 885-0056 or (888) 872-0015 (Toll-free) or visit USB 24-7 online.