July CIA: “Caught in the Act”

Congratulations to Kelly Downs for being awarded the July Caught in the Act of Going Above & Beyond (CIA) Award!

Kelly was nominated by an employee who stated, “She is an example of what exemplary customer service and a good attitude should look like! She demonstrates all the core values; she likes to develop other employees, always eager to help, always has a positive attitude, works in harmony with coworkers, and always includes others.

Building relationships, one customer at a time.

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