At United Southern Bank, the security of your account is very important to us, and we want to help you keep it protected.
We want to keep our customers informed on current text scams, also known as “smishing” scams, and ways to recognize them. Smishing is a fraudulent practice of sending text messages personating reputable companies in order to force individuals to reveal personal information, such as account passwords or debit card numbers. Keep these things in mind the next time you receive a suspicious text message inviting you to click a link.
1. United Southern Bank will never text you!
We will never text our customers to ask for their account information, a one-time login code or ask customers to verify purchases. Please ignore and delete any of these text messages if you receive one. Feel free to call us directly at 270-885-0056 if you have any questions.
2. Slow down – think before you act!
Acting too quickly when you receive a smishing text message can result in unintentionally sharing your information with scammers. Scammers want you to feel rushed and confused. Banks will never threaten you into responding to a text message or using high-pressure tactics to scare you into sharing your account information.
3. Don’t click on links!
Never click on a link in an unexpected text message – especially if it asks you to log in to your account. Scammers commonly use this technique to steal your username and password. When in doubt, visit our website or mobile app directly or give us a call at 270-885-0056.
4. Delete the message!
Don’t risk accidentally replying or saving a fraudulent text message. Delete it immediately. Take a screenshot of the text message if you would like to share the message with us, the FTC, or local law enforcement.
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We get it. Everyone is unique and so are your financial needs. We’re here to help.