We want the Saturday drive-thru lanes to move faster so we can exceed your expectations. To allow our tellers to focus all of their attention on our wonderful in-person drive-thru customers, we will no longer be answering phone calls on Saturdays beginning October 1st. We appreciate your patience and understanding and hope this puts a little less of your time waiting in drive-thru lanes and puts a little more time back into your Saturdays.
We are open and accessible 24/7 on our website, USBKY.COM, the Snap!App Mobile App, automated website chat, automated telephone number for account information, 1-800-USB-0024, and at our 8 ATMs.
*If you need to pick up a change order on Saturday, please call it into our Elkton Branch or Main Office no later than 4:30 PM on Friday.