Congratulations to Heather Lyon for being awarded the January Caught in the Act of Going Above & Beyond (CIA) Award!

Heather was nominated for demonstrating our core values, especially enthusiasm and collaboration.

Her nomination stated how appreciative we are of Heather’s time and effort she devotes during various holiday seasons to bring cheer and joy to our team. She consistently goes above and beyond to make the workplace enjoyable, fostering a sense of unity within the branch and creating an uplifting, positive environment for everyone. She was also recognized for exceptional customer service, with every interaction she ensures customers feel valued.

We all appreciate Heather very much and are so happy she’s a member of the USB team!