Saturday Phone Announcement
We want the Saturday drive-thru lanes to move faster so we can exceed your expectations. To allow our tellers to focus all of their attention on our wonderful in-person drive-thru customers, we will no longer be answering phone calls on Saturdays beginning October 1st. We appreciate your patience and understanding and hope this puts a […]
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Text Message Scam Alert
One of the most exciting tools we’ve been able to offer our customers in the last few years is peer-to-peer (P2P) payments. Unfortunately, this is also a target for fraud. In the last year we’ve seen a significant spike in P2P fraud attempts, with as many as 1 out of every 8 customers having been […]
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USB Attends State of the Community Eye Opener Breakfast
We had a wonderful time at this morning’s State of the Community Eye Opener Breakfast at the Silo. We had the pleasure of hearing a panel discussion with Mayor Jackie Oliver from Oak Grove, Mayor J.R. Knight from Hopkinsville, and Judge Executive Jerry Gilliam. Their discussion was focused on their goals for our community, plans […]
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Brittany Butler Wins August CIA Award
Congratulations to Brittany Butler for being awarded the August Caught in the Act of Going Above & Beyond (CIA) Award! Brittany has received several customer compliments and co-worker nominations. One co-worker said “Brittany goes above and beyond to take care of USB customers. Recently, she sat down with a customer to research a strange charge […]
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Lights Out Festival 2023
USB employees had the opportunity to rock out during an epic celebration for the 50-year anniversary of Pink Floyd’s Dark Side of the Moon album with a three-hour live performance by American Floyd during the Casey Jones Distillery Lights Out Festival. The Festival was an all-day event that featured food trucks, tours, tastings, and a light […]
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